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Privacy Policy

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Effective Date: 1st January 2025

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RYZZFIT is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and process your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable German data protection laws.

1. Data Controller

The data controller responsible for processing your personal data is:
RYZZFIT
Address: Alexanderstraße 40
Email: info@ryzzfit.de
Phone: +49 15218135867

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at the details above.

2. Data We Collect

2.1 Information You Provide to Us

We collect personal data you provide when:

  • Registering an account on our platform.

  • Booking sessions or purchasing memberships.

  • Filling out contact forms or communicating with us.

  • Participating in surveys or promotional activities.

This may include:

  • Full name, date of birth, and contact details (email, phone number, address).

  • Payment information (e.g., credit/debit card details).

  • Health and fitness-related data (e.g., medical conditions, fitness goals).

2.2 Automatically Collected Data

When you use our website or mobile app, we may collect:

  • IP address, browser type, and operating system.

  • Log data, including timestamps and page views.

  • Cookies and tracking technologies to enhance user experience.

2.3 Third-Party Data

We may receive personal data about you from:

  • Payment processors.

  • Marketing or advertising platforms.

  • Social media platforms (if you interact with us there).

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To provide services or fulfill agreements you enter with us.

  • Consent: For activities where you explicitly agree, such as marketing communications.

  • Legal Obligations: To comply with German or EU legal requirements.

  • Legitimate Interests: For purposes such as improving services, fraud prevention, and securing our platform.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our fitness services.

  • To process bookings, payments, and memberships.

  • To communicate with you about updates, services, or promotions.

  • To personalize your experience and tailor services to your needs.

  • To comply with legal and regulatory obligations.

  • To improve our website, app, and service offerings.

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: For payment processing, IT support, or marketing purposes.

  • Legal Authorities: When required by law or for the prevention of fraud or illegal activities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third-party partners are contractually obligated to comply with GDPR and maintain the confidentiality and security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These cookies may:

  • Remember your login details.

  • Analyze website traffic and user behavior.

  • Provide targeted advertisements based on your interests.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our platform.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  • Account information: Retained while your account is active.

  • Transaction data: Retained for tax and accounting purposes as per German law (usually 6–10 years).

  • Marketing data: Retained until you withdraw your consent.

When no longer needed, your data will be securely deleted or anonymized.

8. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information (e.g., payment details).

  • Secure servers and restricted access to personal data.

  • Regular security audits and updates.

Despite our efforts, no system can guarantee 100% security. In case of a data breach, we will notify affected individuals and relevant authorities as required by law.

9. Your Rights

As a data subject under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your data, subject to legal obligations.

  • Restriction: Limit how we process your data.

  • Portability: Request a copy of your data in a structured, machine-readable format.

  • Objection: Object to processing based on legitimate interests or for direct marketing.

  • Withdraw Consent: For data processed with your consent (e.g., marketing).

To exercise your rights, please contact us at info@ryzzfit.de.

10. International Data Transfers

RYZZFIT primarily processes data within Germany and the EU. If data is transferred outside the EU, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your information.

11. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated to users via email or other means.

12. Complaints

If you believe your data rights have been violated, you can lodge a complaint with your local data protection authority:

Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Website: www.bfdi.bund.de

By using RYZZFIT’s services, you acknowledge that you have read and understood this Privacy Policy.

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